Shipping policy
Shipping costs
We offer free shipping on orders over $300. For orders under $300, shipping costs will be calculated at checkout based on the weight and destination of your order.
GP-5 is currently free shipping for the US market.
Delivery date:
After placing your order, we will send the package from either our China or US warehouse as soon as possible depending on the availability of the item(s). We aim to process and ship all orders within 1-2 business days of receiving them. Once your order has been shipped, you will receive a tracking number from the order page.
For orders shipped from our China warehouse, the overall delivery time is approximately 7-10 business days via DHL. Please note that delivery times may vary depending on your location and any customs delays.
Customs duty and VAT:
When a shipment arrives in your country, it may be subject to import duties and taxes. You may be required to pay additional charges for customs clearance. We have no control over these charges and cannot predict what they might be. Customs policies vary widely from country to country, so please contact your local customs office for further information.
Please note that cross-border shipments are subject to opening and inspection by customs authorities. Any delays caused by customs inspections or clearance are beyond our control and we cannot be held responsible for them.
Thank you for choosing us. If you have any questions about our shipping policy or need further assistance, please don't hesitate to contact our customer service team.